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Ordering Info

UK Delivery Rates:  Orders up to £75.00 - £4.95, Orders over £75.00 + - FREE (exclusions can apply to special promotions & offers).

We send orders using Royal Mail '48 tracked' service. This is the service provided by Royal Mail and 48 hr is not a guarantee.  Our warehouse ships orders the same day if ordered before 12.00, but if your order is urgent, please contact us.

Courier/Next Day delivery from £12.00 Please enquire for details.These rates apply to UK orders only.  You will be sent an automated confirmation when your order is shipped.

International Orders -  Shipping rates are based on International Royal Mail Service, this service is a NON tracked service. For larger orders, it may be shipped via courier.  If your country is not listed please email us for a quote.  If you prefer your order sent via courier, at an additional charge, please contact us.  

PRE-ORDERS: In stock items ordered alongside pre-order items will not ship until all items are in stock.

Sale, Special Offer & Discount Codes:  Offers and online discounts are not valid in conjunction with any other offer.   International Orders: Shipping restrictions can apply on some products when ordering during a promotional/discount/sale event.

Distance Selling Regulations:  Your Right to cancel an order: Under the terms of Distance Selling Regulations, you have the right to cancel from the moment you placed your order, until 7 days after you receive the goods. Refunds will apply to goods returned and original postage, we do not refund postage costs on returned goods. Goods must be returned in their original packaging and unopened/unused.

Returns & Refunds: If you need to return an item, please let us know. Products must be sent back unused/unworn/unopened, within 10 days from dispatch for an exchange or refund. We do not offer refunds after this date. Please return safely as we are not responsible for returned goods that go astray. We do not refund delivery charges or postage for returned items.  

Prices & VAT:  All prices include VAT (where applicable) at 20%.  VAT no: 820419947

Lapin & Me is the trading name of Lapin & Me Limited, registration number 04807825. Lapin & Me names, illustrations, photographs & logos contained in this site are trademarks & owned by Lapin & Me Ltd. Photographs contained in Lapin & Me may not be used without permission.

Requests for free products - we are unable to send free products for your blog/IG pages, we have far too many requests and it's just not possible!

Privacy:  Your privacy is important and we do not make our mailing lists available to any other parties. 

Legal StatementEvery care has been taken to ensure that the descriptions, specifications and photographs are accurate and correct, however slight variations can occur.

Any queries please email us at:

All rights reserved.

LAPIN & ME  Ltd.

9 Lovibond Lane, London SE10 9FY  

office: 020 8858 8463